Refund Policy

At Tip Top Sports, we aim to provide quality products and reliable service to our customers. This Refund Policy explains the conditions under which refunds may be provided for purchases made through our website.

Refund Eligibility

A refund may be considered in the following situations:

• The product received is defective or damaged
• The wrong product was delivered
• The ordered product is unavailable after payment confirmation
• A return request has been approved according to our Returns & Exchange Policy

Refund Approval Process

All refund requests are reviewed by our team before approval. Customers may be required to provide order details, pictures, or videos of the product to help us verify the issue.

Refund Method

Since Tip Top Sports mainly offers Cash on Delivery (COD), approved refunds will be processed through a suitable method agreed with the customer.

Our team will contact the customer to confirm the refund details and complete the process.

Refund Processing Time

Once a refund request is approved, processing time may vary depending on verification and the selected refund method. Customers will be informed about the refund status by our support team.

Cancelled Orders

Orders can be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be accepted.

Non-Refundable Situations

Refunds may not be provided in cases where:

• The product has been used or damaged by the customer
• The customer provides incorrect delivery information
• The customer refuses delivery without a valid reason
• The product does not meet return conditions

Price Difference & Exchange Adjustments

In case of an approved exchange where the replacement product has a different price, the difference amount will be adjusted accordingly.

Contact Us

If you have any questions regarding our Refund Policy, please contact Tip Top Sports:

Website: tiptopsport.shop
Location: Karachi, Pakistan